Technical Exchange Specialist

1 month ago


Hyderabad, Telangana, India Sonata Software Full time
Job Title: Outlook/Exchange Support

Location: Major Indian Cities

Years of Experience: 1-6 years

Highest Qualification: Any Degree

About the Role:

This is a technical position that requires expertise in Microsoft Office applications and Exchange server administration.

Key Responsibilities:
  • Microsoft Office application management and troubleshooting for Outlook 2010, 2013, and 2016
  • Administration of Microsoft Office 365 and/or on-premises Exchange servers (2007, 2010, 2013, 2016)
  • Windows Server concepts and administration (Active Directory, Group Policy Management, Terminal Server, Networking)
  • Advanced knowledge of authentication protocols, Autodiscover, Free/busy, Calendaring, and Outlook Client Connectivity (MAPI, RPC/HTTP, EWS, REST)
  • Email hygiene and malware/phishing prevention
  • Knowledge of tools for log analysis: MFCMAPI, Process Explorer, Process Monitor, Fiddler, Netmon Wireshark, and Windows Event logs
  • Familiarity with Exchange On-premise and Online environments
What We Offer:
  • A competitive salary estimated at ₹800,000 - ₹1,200,000 per annum
  • Opportunities for growth and professional development
  • A dynamic and challenging work environment


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