Senior Technical Solutions Advisor

1 day ago

Ajmer, Rajasthan, India beBeeCustomer Full time ₹ 2,00,00,000 - ₹ 2,50,00,000
Technical Expertise Role

We seek an experienced professional to lead client technical environments and implement solutions.

This role combines deep technical knowledge with project leadership capabilities to drive successful solution implementation and customer satisfaction.

Key Responsibilities:
  • Client Technical Support:
    • Provide advanced technical support, ensuring resolution of high-priority issues with urgency and precision.
    • Lead root cause analysis efforts, collaborating with engineering and product teams to drive permanent fixes and continuous improvement.
    • Establish and uphold support best practices, authoring detailed knowledge base articles, runbooks, and diagnostic procedures for internal teams and customers.
    • Monitor response and resolution times and implement measures to exceed customer satisfaction expectations.
    • Guide and mentor junior support engineers, fostering technical growth and enhancing team performance.
  • Project Management:
    • Independently manage full lifecycle technical projects including client onboarding, integration, platform upgrades, and solution rollouts.
    • Define and maintain project charters, schedules, and resource plans, ensuring clear accountability across stakeholders.
    • Provide senior-level project governance, communicating directly with client executives and internal leadership to align on scope, timelines, and business outcomes.
    • Anticipate project risks and develop mitigation strategies; oversee scope, timeline, and budget adherence across multiple concurrent initiatives.
    • Drive cross-functional collaboration across engineering, QA, operations, and customer success teams to achieve seamless project delivery.
  • Client Relationships & Enablement:
    • Cultivate long-term relationships with senior client stakeholders, serving as a strategic technical advisor aligned with their evolving business goals.
    • Conduct executive-level briefings, solution workshops, and enablement programs tailored to client maturity and adoption stage.
    • Represent the voice of the customer internally, bringing critical feedback into product roadmaps, architecture discussions, and support strategy.
    • Promote long-term client value through proactive engagement, anticipating future needs and recommending enhancements or upgrades.
  • Operational Excellence & Continuous Improvement:
    • Analyze historical support and project data to identify systemic issues and opportunities for process optimization.
    • Lead initiatives to streamline operations—automating workflows, improving documentation quality, and refining support methodologies.
    • Contribute to internal reviews and planning cycles by presenting KPIs, trends, and risk forecasts related to client performance, issue frequency, and delivery metrics.
    • Drive a culture of excellence, ownership, and innovation across all aspects of customer delivery and support.

  • Senior Regulatory Advisor

    2 days ago

    Ajmer, Rajasthan, India beBeeRegulatory Full time ₹ 30,00,000 - ₹ 50,00,000

    ">Senior Regulatory Advisor">We seek exceptional individuals to join our team as a Senior Regulatory Advisor. This role requires strong regulatory expertise, strategic thinking, and excellent communication skills.This position demands a deep understanding of complex regulations, laws, and policies, with the ability to interpret and apply them...

  • Senior Technology Strategist

    2 days ago

    Ajmer, Rajasthan, India beBeeIdentity Full time ₹ 1,50,00,000 - ₹ 2,50,00,000

    Job Title: Senior Technical Advisor - IAM/IGA/PAM (with Architecture Experience)Location: India (Hyderabad /Mumbai/Bangalore/Pune - REMOTE)Job Type: Full-TimeRole Overview:We are seeking a highly experienced and business-savvy IAM professional to join our team. This individual will serve as a trusted solution advisor to both internal and external...

  • Expert Technical Solutions Provider

    3 days ago

    Ajmer, Rajasthan, India beBeeSolutions Full time ₹ 18,00,000 - ₹ 20,00,000

    Senior Technical Solutions SpecialistWe are seeking an experienced Senior Technical Solutions Specialist to join our team.This role involves providing technical expertise and support to clients across various industries by designing, implementing, and maintaining high-quality software applications using C#, .NET Core, Azure-hosted environments, and other...

  • Technical Architect

    4 weeks ago

    Ajmer, Rajasthan, India HCLTech Full time

    Responsibilities:Handle inquiries and requests from customers and address their needs.Stay on top of accounts, making sure they receive services that are within their budget and meet their needs.Meet regularly with other team members to discuss progress and find new ways to improve business.Generate progress reports for clients and senior leaders within the...

  • Senior Technical Expert

    2 days ago

    Ajmer, Rajasthan, India beBeeExpert Full time ₹ 80,00,000 - ₹ 1,20,00,000

    Job Summary:We are seeking a highly skilled Senior Technical Expert to join our team.The ideal candidate will have a deep understanding of Enovia Architecture systems framework and its components, as well as experience with customization using MQL Matrix Query Language TCL Tool Command Language and Java.A minimum of 6-8 years of relevant experience is...

  • Senior Strategic Advisor

    2 days ago

    Ajmer, Rajasthan, India beBeeExecutive Full time ₹ 1,50,00,000 - ₹ 2,50,00,000

    Key Roles and ResponsibilitiesStrategic Execution & OwnershipMaintain ownership of end-to-end execution of strategic initiatives from planning to implementation.Ensure strategic initiatives are feasible and scalable.Founder's Office Project ManagementDirectly manage critical projects, ensuring proper tracking and monitoring of key milestones.Provide...

  • Senior Enterprise Solutions Architect

    3 days ago

    Ajmer, Rajasthan, India beBeeEnterpriseArchitect Full time ₹ 1,50,00,000 - ₹ 2,50,00,000

    Enterprise Architect">This is a senior leadership role that focuses on the overall architecture and strategy of an organization. The successful candidate will have a broad, strategic view of how technology fits into the enterprise IT landscape.">Key Responsibilities:">">Platform Architecture & Roadmap">">Define and maintain the enterprise-wide platform...

  • Luxury Fashion Advisor

    1 day ago

    Ajmer, Rajasthan, India beBeeFashion Full time ₹ 10,00,000 - ₹ 20,00,000

    Job Title: Luxury Fashion AdvisorDeliver exceptional personalized shopping experiences by styling and advising clients on high-end designer wear.Oversee client engagement from greeting to after-sales service, fostering strong relationships and driving repeat business.Key Responsibilities:Manage store inventory, ensuring accurate stock levels and...

  • Elevate Your Career as a Senior Advisor

    2 days ago

    Ajmer, Rajasthan, India beBeeCareer Full time ₹ 15,00,000 - ₹ 20,00,000

    Senior Advisor OpportunityWe are seeking a seasoned professional to join our team in the GCC Back Office. This is an exciting opportunity for individuals with 3-5 years of experience in advisory services and a passion for delivering exceptional results.The ideal candidate will possess strong analytical skills, excellent communication skills, and the ability...

  • Technical Solution Designer

    3 days ago

    Ajmer, Rajasthan, India beBeeJobSeeker Full time US$ 1,80,000 - US$ 2,40,000

    About Our JobWe are a multinational technology services and consulting organization. We have a global workforce of 350,000 and operate in the USA.Our main focus areas include digital engineering, cloud services, AI, and data analytics, enterprise applications, IT infrastructure, and business process outsourcing.The role involves working on various projects...