Outreach Team Member

2 days ago

Anand, Gujarat, India beBeeSchool Full time ₹ 25,00,000 - ₹ 50,00,000

As a key member of our outreach team, you will play a vital role in establishing and maintaining strong connections with schools and parents.

About the Position
  • You will develop and sustain effective relationships with educational institutions across the city.
  • You will make phone calls to onboard schools onto our platform, explaining its functionality and gathering accurate information about their classes.
  • You will verify class schedules, fees, and other details over the phone and WhatsApp.
  • You will engage with parents who have submitted inquiries, seeking feedback on their experience and offering support as needed.
  • You will maintain comprehensive records of your outreach efforts and customer interactions.
Essential Skills and Qualifications
  • Strong spoken communication skills in English and Hindi.
  • A friendly, empathetic, and confident demeanor when interacting with customers over the phone and via WhatsApp.
  • The ability to follow established processes, utilize templates, and update basic records.
  • Independence and a willingness to take ownership of tasks.
  • Comfort with using spreadsheets, email, and web-based tools.
Preferred Qualifications
  • Prior experience in customer support, inside sales, or school communication roles.
  • Graduate-level education (any field) or currently pursuing studies and available part-time.
  • Candidates with prior educational background (play school experience) will be given preference.

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