
Platform Relationship Builder
2 days ago
About the Role
We are seeking a skilled Platform Success Coordinator to join our team. The ideal candidate will have strong communication skills and experience working with schools and parents.
The successful candidate will be responsible for building relationships with schools and activity providers across the city, using their problem-solving skills to resolve any issues that may arise.
To succeed in this role, you will need to be able to work independently and take ownership of tasks, while also being able to follow a process and use templates.
Key Responsibilities:
- BUILDING RELATIONSHIPS WITH SCHOOLS AND ACTIVITY PROVIDERS
- RESOLVING ISSUES AND PROBLEMS
- WORKING INDEPENDENTLY AND TAKING OWNERSHIP OF TASKS
Requirements:
Strong communication skills
Experience working with schools and parents
Problem-solving skills
Ability to work independently and take ownership of tasks
Ability to follow a process and use templates
What We Offer:
- Paid training and exposure to customer ops, education-tech, and product-driven work
- Be part of a mission-driven team making life easier for parents and schools
- Growth opportunities into roles like Category Manager, Partnerships, or Content Ops
- Work on tech driven operations and use world class tools and software
Preferred Qualifications:
Prior experience in customer support, inside sales, or school communication roles
A graduate degree (any stream)
Currently pursuing studies and available part-time
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