Strategic Business Solutions Specialist

2 weeks ago


Hyderabad, Telangana, India myGwork Full time

The WWCP Hercules team is seeking a highly skilled and motivated individual to develop and apply domain/process expertise, deploy data visualization, manage stakeholders, and provide analytical solutions to answer queries. This is an opportunity to be a vital part of a dynamic team shaping the future of customer engagement on a global scale.

Key Responsibilities:
  • Understand various operations across WWCP Hercules
  • Manage high-severity requests by collaborating with different teams to mitigate risks to business, customer experience, and associate experience
  • Execute high-impact mitigation actions using various tools
  • Work closely with product teams and align them with respect to your focus area
  • Enable effective decision-making by retrieving and aggregating data from multiple sources and compiling it into an actionable format
  • Analyze and solve business problems with a focus on understanding root causes and driving forward-looking opportunities
  • Suggest changes for improvement of processes and amend SOP's once they are approved
  • Plan and execute identified projects by working with various teams
  • Communicate complex analysis and insights to stakeholders and business leaders, both verbally and in writing

BASIC QUALIFICATIONS:

  • 1+ years of tax, finance, or a related analytical field experience
  • 2+ years of complex Excel VBA macros writing experience
  • Bachelor's degree or equivalent
  • Experience defining requirements and using data and metrics to draw business insights
  • Experience with SQL or ETL

PREFERRED QUALIFICATIONS:

  • Experience creating complex SQL queries joining multiple datasets, ETL DW concepts
  • Experience using very large datasets
  • Experience with reporting and Data Visualization tools such as Quick Sight/ Tableau/ Power BI or other BI packages

The estimated salary range for this position is $80,000 - $120,000 per year, based on national averages for similar roles. As an inclusive employer and a member of myGwork, Amazon offers a competitive compensation package that includes benefits such as health insurance, retirement plans, and paid time off.



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