Chief Problem Solver

7 days ago


Bengaluru, Karnataka, India beBeeTechnical Full time US$ 1,00,000 - US$ 1,50,000

**Job Description:**

  • As a Senior Technical Support Engineer, you will engage directly with valued customers to address intricate post-sales concerns.
  • Network with key contacts beyond your domain of expertise and explain complex technical issues to both technical and non-technical professionals.
  • Actively contribute to technical discussions within cross-functional teams, fostering transparency that drives product improvement, enriches work environments, and enhances cybersecurity.
Required Skills and Qualifications:

We are looking for someone with the following skills:

  • A bachelor's degree in computer science or related discipline or equivalent military experience.
  • 5 - 8 years or relevant work experience.
  • Proficiency with Windows OS, Linux OS, iOS, Android OS, and macOS applications (Installation, troubleshooting, debugging), along with deployment tools (SCCM, GPO, AD, JAMF).
  • Analytical troubleshooting skills in Linux, displaying problem-solving abilities.
  • Strong proficiency in software and infrastructure troubleshooting, testing, and debugging.
  • Independent troubleshooting ability in diverse, complex environments with mixed applications and protocols.
  • Familiarity with Internet-based technologies including DNS, Security, IP Routing, SSH, FTP, HTTP/HTTPS, Email Routing.
  • Knowledge of IP network technologies and performance monitoring/troubleshooting software tools (Datadog, Cloud Watch - advantageous).
  • Intermediate knowledge of SIEM tools for parsing, correlation, data modeling, and dashboards.
  • Exposure to SIEM, vulnerability management tools, and firewalls.
  • Experience working in a collaborative, 24x7 uptime environment with on-call responsibilities.
  • Comfortable collaborating across diverse cross-functional teams with open communication.
  • Previous experience in a customer-facing technical support role (Support Engineer) - advantageous.
,

  • Bengaluru, Karnataka, India beBeeProblemSolver Full time ₹ 18,00,000 - ₹ 25,00,000

    Strategic Problem Solver RoleSeeking a skilled problem solver to translate business challenges into actionable insights and drive informed decision-making.Key Responsibilities:Understand complex business requirements and develop analytical frameworks to address them.Apply data analysis, reporting, and visualization techniques using SQL, Python, Tableau, and...


  • Bengaluru, Karnataka, India beBeeBusiness Full time ₹ 15,00,000 - ₹ 25,00,000

    Job Title: Problem Solver and Business AnalystAbout This RoleWe are seeking a skilled problem solver and business analyst to join our team. In this role, you will be working closely with colleagues to analyze business operations, identify problems, and develop solutions.The ideal candidate will have experience in consulting or management advisory firms, Big4...


  • Bengaluru, Karnataka, India beBeeProblem Full time ₹ 1,00,00,000 - ₹ 1,50,00,000

    Job Overview:A Technical Problem Solver will collaborate with various teams to troubleshoot and resolve complex technical issues, ensuring the smooth operation of critical systems and applications.Collaborate with multiple teams to identify and resolve complex technical problems.Analyze system logs and performance metrics to identify areas for...


  • Bengaluru, Karnataka, India beBeeProblemSolver Full time ₹ 40,00,000 - ₹ 80,00,000

    Key Challenges and OpportunitiesA day in the life of an innovative problem solver involves embracing challenges and turning them into opportunities for growth. This role requires you to diagnose customer issues, design creative solutions, and facilitate effective deployment.Develop proposals by taking ownership of parts of the document and providing valuable...


  • Bengaluru, Karnataka, India beBeeCloud Full time ₹ 20,00,000 - ₹ 35,00,000

    Are you a problem solver who thrives in technical environments?We're looking for an individual with a passion for technology to join our Observability team as a Cloud Engineer.This role offers the opportunity to tackle data challenges, automate solutions, and expand operational data capabilities.You'll work closely with our Platform team to build stable,...


  • Bengaluru, Karnataka, India beBeeCareer Full time ₹ 1,20,00,000 - ₹ 2,00,00,000

    Senior Associate RoleThe Senior Associate will be a key member of our team, reporting to senior managers and working closely with other problem solvers to address complex business issues. This role requires strong technical skills, excellent communication abilities, and the ability to work effectively in a team environment.Key Responsibilities:Develop...


  • Bengaluru, Karnataka, India beBeeLeadership Full time ₹ 20,00,000 - ₹ 24,00,000

    As a seasoned leader, you have the opportunity to empower problem solvers and help them reach their full potential.We're open to innovation and creativity, with an emphasis on trying new ideas, implementing cutting-edge technologies, and exploring innovative solutions to challenges.Key ResponsibilitiesPlan and organize your work effectively, taking personal...


  • Bengaluru, Karnataka, India beBeeGraphicDesigner Full time ₹ 50,00,000 - ₹ 80,00,000

    Role OverviewWe are seeking a design-first problem solver to join us as a Graphic Designer. This role goes beyond visual design, you'll use design to shape customer journeys, solve business problems, and create measurable impact across Marketing, Sales, and Category teams.Your work will directly define how we show up to the world. From building ad creatives...


  • Bengaluru, Karnataka, India beBeeCustomer Full time ₹ 45,000 - ₹ 55,000

    **Job Description:**This is a Semi-Tech Support role that requires solving problems by understanding customer issues, finding root causes, and providing clear solutions.The job is a mix of customer service and basic technical troubleshooting.**Required Skills and Qualifications:**Effective communication and problem-solving skills.Able to work independently...


  • Bengaluru, Karnataka, India beBeeAutomation Full time ₹ 35,00,000 - ₹ 45,00,000

    Enterprise Automation SpecialistWe are seeking a highly skilled Enterprise Automation Specialist to join our team. This individual will be responsible for troubleshooting and resolving complex technical issues, collaborating with customers to ensure exceptional customer satisfaction, and proactively engaging with enterprise customers to enhance their...