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Financial Operations Specialist

2 months ago


Kolkata, West Bengal, India Genpact Full time
Job Description

We are inviting applications for the role of Financial Operations Specialist, where you will play a crucial part in ensuring seamless financial transactions and relationships with clients. This is an exciting opportunity to work in a dynamic environment, driving process improvements and enhancing our services.

About Genpact

Genpact is a global professional services firm that delivers outcomes shaping the future. Our team of 125,000+ professionals across 30+ countries is driven by curiosity, agility, and a desire to create lasting value for clients. We serve leading enterprises, including Fortune Global 500 companies, with deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

Responsibilities
  • Validate Purchase Order requests from clients to ensure accurate billing.
  • Interact with clients to gather feedback and provide support, working closely with the team to meet deliverables.
  • Manage Order to Cash related to collections and dispute resolution, implementing and enforcing effective strategies.
  • Collect past due amounts from end customers via calls and emails.
  • Meet monthly, quarterly, and yearly collection targets.
  • Develop strong relationships with Country/Regional FDs through email, fax, and conference calls.
  • Participate in governance meetings at country/regional level and collaborate with team members to achieve process standards.
Requirements
  • B.Com Graduation (MBA – Finance preferred).
  • Meaningful experience in Order to Cash processes.
  • Excellent written and verbal interpersonal skills.
  • Proficient in MS Office applications, especially MS Excel.
Compensation Package

The estimated salary range for this position is $60,000 - $80,000 per year, depending on location and qualifications. Benefits include comprehensive health insurance, retirement savings plan, and opportunities for career growth and professional development.