Principal Accounting and Insurance Professional

2 weeks ago

Morādābād, Uttar Pradesh, India beBeeExcellence Full time ₹ 12,00,000 - ₹ 15,00,000
"> Team Leader Billing/Accounting">

We are seeking a seasoned Team Leader to join our dynamic Business Support team. This individual will play a vital role in ensuring seamless process management and stakeholder engagement, driving business excellence through strong leadership.

The ideal candidate will possess a solid background in accounting and insurance principles, with experience in managing a team of 15+ individuals. Key responsibilities include:

Process & Stakeholder Management
  • Deliver and manage KPIs and metrics to meet prescribed targets
  • Prioritize and organize work according to business priorities
  • Develop an in-depth understanding of technical aspects of the process
  • Drive process improvements within the team for improved efficiency, client experience, or better risk controls
  • Periodically review process risks and ensure adequate controls are in place
  • Meet with stakeholders to discuss process-related challenges and opportunities
  • Work with relevant stakeholders to effectively resolve escalations
  • Lead projects/tasks E2E in coordination with onshore stakeholders
Resource Planning
  • Forecast and plan resource requirements
  • Manage resources efficiently through peaks and troughs in the business cycle
  • Ensure contingency planning is in place for critical resources
People Management / Development
  • Set appropriate goals and expectations for the team and conduct regular progress reviews
  • Work closely with individuals and groom them to their full potential
  • Assess and develop competency levels to ensure team members have the expertise needed to add value to the business
  • Proactively identify performance issues, create action plans, and coach team members to improve performance
  • Conduct 1-1 and team meetings in line with Operational Engagement Framework
  • Manage attrition and absenteeism in the team

Key qualifications for this role include any graduate/postgraduate degree and excellent verbal and written communication skills, good interpersonal skills, and good analytical skills. A good understanding of accounting and insurance principles is preferred.

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