Current jobs related to International Voice Process Lead - Jamnagar, Gujarat - beBeeQualityManager
-
Voice Process Specialist
2 weeks ago
Jamnagar, Gujarat, India beBeevoice Full time ₹ 8,00,000 - ₹ 15,00,000Job Title: Voice AnalystWe are seeking a highly skilled Voice Analyst to join our team. As a Voice Analyst, you will be responsible for managing the process of obtaining broker price opinions for banks and mortgage companies.The ideal candidate will have excellent communication skills, be able to work independently, and have a strong attention to detail. You...
-
Team Lead
2 weeks ago
Jamnagar, Gujarat, India beBeeLeadership Full time ₹ 9,00,000 - ₹ 21,00,000Job Title: Team Lead - Voice OperationsAbout the Role:This is an exciting opportunity for a highly skilled and experienced team lead to join our organization in a voice operations role.The ideal candidate will have a proven track record of leading high-performing teams, driving business results, and delivering exceptional customer experiences.Key...
-
Voice Process Career Opportunity
2 weeks ago
Jamnagar, Gujarat, India beBeeCommunication Full time ₹ 40,00,000 - ₹ 60,00,000Job OpeningWe are seeking a talented and enthusiastic individual to join our team as a Voice Process Associate. As a fresher in this role, you will be responsible for delivering exceptional communication and working with dedication and attention to detail.This is an exciting opportunity to work from our office location in Chennai, India, on a 5-day week...
-
Brand Voice Developer
2 weeks ago
Jamnagar, Gujarat, India beBeeWriter Full time ₹ 7,50,000 - ₹ 15,00,000About the JobDeveloping compelling brand voices is a key aspect of this role. We are seeking a skilled Copywriter to join our creative team.This individual will be responsible for crafting brand voices that resonate with audiences across various touchpoints, including campaigns, packaging, films, and brand storytelling.Key Responsibilities:Writing across...
-
Intern
3 weeks ago
Jamnagar, Gujarat, India Plane Pockets Full timeVoice/Video Artist Intern (Remote/Part-time)We at Plane Pockets are building the future of travel – affordable flight tickets, hotels, and personalized itineraries powered by AI + human touch. Now, we are looking for a creative Voice/Video Artist Intern to join our teamWhat you will do:Create engaging voiceovers for social media & brand videosHelp in...
-
US Voice Process Customer Service Representative
2 weeks ago
Jamnagar, Gujarat, India beBeeCustomerService Full time ₹ 9,00,000 - ₹ 12,00,000Job Opportunity: US Voice Process Customer Service RepresentativeWe are seeking a skilled and driven customer service representative to join our team in handling outbound calls to US-based insurance companies, patients, or the helpdesk.The ideal candidate will possess excellent communication skills, customer engagement abilities, and a strong commitment to...
-
Senior Voice Model Specialist
2 weeks ago
Jamnagar, Gujarat, India beBeeArtificial Full time ₹ 15,00,000 - ₹ 30,00,000Develop highly optimized voice models for enterprise-class voice solutions.The ideal candidate has hands-on experience in building and optimizing text-to-speech models, implementing real-time processing solutions, and managing large-scale datasets for voice cloning projects.This is a remote position where you will design, develop, and fine-tune deep learning...
-
Operational Team Lead
2 weeks ago
Jamnagar, Gujarat, India beBeeManager Full time ₹ 1,05,60,000 - ₹ 1,41,22,500As a key member of the operations team, you will play a crucial role in ensuring the smooth day-to-day functioning of our business.We are looking for an experienced and skilled Assistant Operations Manager to join our team. The ideal candidate will have at least two years of experience in a similar role within International BPO and voice Process.The...
-
Highly Skilled Voice Systems Professional
2 weeks ago
Jamnagar, Gujarat, India beBeeCommunications Full time ₹ 20,00,000 - ₹ 25,00,000Senior Voice Communications EngineerThe Senior Voice Communications Engineer will be responsible for designing, implementing, and maintaining complex voice communication systems.Key Responsibilities:Designing and implementing Cisco UCCE / UCCX / PCCE solutions and 3rd party call recording platforms.Providing in-depth support on Cisco UCCE / UCCX / PCCE...
-
Telecommunications Voice Network Specialist
2 weeks ago
Jamnagar, Gujarat, India beBeeNetwork Full time ₹ 2,50,000 - ₹ 6,00,000Voice Network Operations Center Specialist Job DescriptionJob OverviewOur team is seeking a Voice Network Operations Center (NOC) specialist to join our network operations team. This role involves supporting and managing voice/telecom networks, troubleshooting VoIP services, and working closely with global vendors and carriers to ensure seamless...

International Voice Process Lead
3 weeks ago
We are seeking an experienced leader to drive quality excellence in our international voice process. The ideal candidate will have a strong track record of driving continuous improvement and managing cross-functional teams.
- Key Responsibilities:
- Drive continuous improvement initiatives to enhance transaction quality and delivery.
- Manage call quality metrics and client-related KPIs.
- Evaluate the effectiveness of quality interventions.
- Strengthen quality management processes to improve quality delivery.
- Capture SLA/SLO metrics and report needs to clients.
- Develop and implement process improvement initiatives.
- Drive process control and compliance.
- Provide feedback to front-line recruitment teams on new hire quality.
Requirements:
- Strong leadership skills with ability to drive initiatives to closure.
- Able to manage all levels of employees and stakeholders.
- Excellent communication and data interpretation skills.
- Understanding of transition phases and high level of maturity.
- Process-oriented with planning, decision-making, and prioritization skills.
- Detail-oriented with strong organizational and presentation skills.