Expert Trainer and Mentor

1 day ago

Ghaziabad, Uttar Pradesh, India beBeeLearning Full time ₹ 1,20,00,000 - ₹ 2,01,00,000
Job Title: Learning Expert

About the Role:

We seek a seasoned professional to design and deliver impactful training programs.

Our healthcare organization is a leading provider in India, serving over 5 million patients annually. With an integrated network of 38 hospitals across 19 cities, we have 10,500 beds and a talented pool of over 5,600 doctors and 20,000 employees.

The ideal candidate will develop behavioral and communication training programs to enhance patient experience, service excellence, teamwork, and leadership capabilities.

  • Design a comprehensive learning strategy aligned with business objectives, patient care standards, and industry trends.
  • Establish a structured learning roadmap for employees at all levels, including frontline staff, support staff, and leadership teams.
  • Develop and deliver behavioral and leadership training programs for employees across all levels.
  • Implement onboarding behavioral training programs for new employees to ensure smooth integration.
  • Design and implement leadership development programs for departmental heads and high-potential employees.
  • Facilitate executive coaching programs for emerging and existing leaders across the network.
  • Establish training assessment metrics and conduct post-training evaluations to measure impact.
  • Gather feedback from participants and stakeholders to improve program effectiveness.
  • Analyze training ROI and business impact to ensure alignment with organizational goals.
  • Recommend development interventions for continuous improvement.
  • Collaborate with hospital leadership to drive learning initiatives.

Requirements:

  • Graduation or Post-graduation in any discipline.
  • Minimum 12 years of experience in a service-related industry; contributed to or managed the end-to-end Learning and Development Function.

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