Key Performance Driver
1 week ago
Job Details
Position - Retention Head
- Key Responsibilities:
- Manage day-to-day operations related to churn and collections
- Win back customers
- Enhance team productivity
- Boost online sales
- Provide exceptional customer service
- Upsell and cross-sell for ARPU enhancement
- Conduct planning and analysis
Qualification:
- Graduates with broadband experience
Experience:
- Minimum 5 years of relevant work experience
- Proven team management and communication skills
- Proficiency in computers and MS Office
-
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