Key Performance Driver

1 week ago


Ahmedabad, Gujarat, India YOU Broadband India Limited Full time

Job Details

Position - Retention Head

  • Key Responsibilities:
  • Manage day-to-day operations related to churn and collections
  • Win back customers
  • Enhance team productivity
  • Boost online sales
  • Provide exceptional customer service
  • Upsell and cross-sell for ARPU enhancement
  • Conduct planning and analysis

Qualification:

  • Graduates with broadband experience

Experience:

  • Minimum 5 years of relevant work experience
  • Proven team management and communication skills
  • Proficiency in computers and MS Office


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