Training Senior Associate Expert
6 days ago
About NTT DATA
NTT DATA is a global technology services company that helps clients navigate the complexities of digital transformation. Our commitment to quality, integrity, and employee growth has enabled us to become a leader in the industry.
Job Description
We are seeking a skilled Training Senior Associate to join our team in Chennai. As a key member of our Business Process Outsourcing (BPO) team, you will be responsible for delivering high-quality language and voice training to our clients.
Responsibilities:
- Daily Call Monitoring and Floor Activity: Work closely with the team and business requestors to ensure seamless delivery of training services.
- Reporting and Tracking: Monitor and report on training effectiveness, identifying areas for improvement and implementing necessary changes.
- New Hire Interviewing: Conduct interviews with new hires to assess their skills and provide coaching and feedback as needed.
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