Store Operations Manager

4 weeks ago


Mumbai, Maharashtra, India Fernandes & Associates Full time
Outlet Supervisor Role Summary

We are seeking a skilled Outlet Supervisor to join our team at Fernandes & Associates. As an Outlet Supervisor, you will be responsible for maintaining knowledge of Micros POS system, driving customer service standards, and achieving company goals for processes and programs.

Key Responsibilities:

  • Maintain knowledge of Micros POS system including setup & maintenance
  • Drive customer service standards and ensure efficient floor operations
  • Develop daily/weekly/monthly action plans to meet company standards
  • Supervise and oversee the store shipping & receiving function
  • Provide direction and guidance to associates to ensure efficient stock room operations

Qualifications:

  • Typically a degree in General Education, Education, Technical, Business/Administration, Marketing, Business, Leadership, Communication, Hospitality, or Human Resources Management
  • Desired skills include contents and preparation methods, garnishes, menu items, menus and promotions, Micros, Excel, kitchen/restaurant sanitation, and operation and maintenance of equipment

Licensing or Certifications:

  • TABC, VT, DLC, TIPS, CPR certifications


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