Store Operations Manager
3 weeks ago
Burgundy Brand Collective is a leading specialty retail company with a strong presence in India. We partner with international luxury brands to offer Indians a unique window to the finest food and lifestyle themes from across the world.
The Role
As a Store Supervisor, you will be responsible for delivering an exceptional customer service experience on a consistent basis. This includes addressing customer concerns in a diplomatic manner, striving for resolution, and providing feedback to the Store Manager for process improvement.
Key Responsibilities
- Manage retail operations, including cash handling, store operations, inventory, and shelf life
- Generate management reports to track performance and contribute to merchandising plans
- Execute store opening and closing protocols efficiently
- Lead the store operations in the absence of the Store Manager
- Manage e-commerce order fulfillment, ensuring timely and accurate processing
Ideal Profile
Candidate Qualifications & Skill Requirements:
- Around 2-5 years in Retail Sales
- Excellent customer handling and communication skills
- Well-organized and structured approach to any engagement
What's on Offer?
- Opportunity to work with a company that has a solid track record of performance
- Leadership role with opportunities for growth and development
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