Store Operations Manager

3 weeks ago


Mumbai, Maharashtra, India Burgundy Brand Collective Full time

Burgundy Brand Collective is a leading specialty retail company with a strong presence in India. We partner with international luxury brands to offer Indians a unique window to the finest food and lifestyle themes from across the world.

The Role

As a Store Supervisor, you will be responsible for delivering an exceptional customer service experience on a consistent basis. This includes addressing customer concerns in a diplomatic manner, striving for resolution, and providing feedback to the Store Manager for process improvement.

Key Responsibilities

  • Manage retail operations, including cash handling, store operations, inventory, and shelf life
  • Generate management reports to track performance and contribute to merchandising plans
  • Execute store opening and closing protocols efficiently
  • Lead the store operations in the absence of the Store Manager
  • Manage e-commerce order fulfillment, ensuring timely and accurate processing

Ideal Profile

Candidate Qualifications & Skill Requirements:

  • Around 2-5 years in Retail Sales
  • Excellent customer handling and communication skills
  • Well-organized and structured approach to any engagement

What's on Offer?

  • Opportunity to work with a company that has a solid track record of performance
  • Leadership role with opportunities for growth and development


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