Food and Beverage Team Member
3 days ago
Key Responsibilities:
- Provide exceptional customer service and ensure a warm welcome for all guests following Novotel standards.
- Perform duties and tasks in the assigned place of work with efficiency and flexibility.
- Be adaptable and rotate within different sub-departments of the Food & Beverage division or other hotel departments as assigned.
- Have a thorough understanding of all services and facilities offered by the hotel and be able to recommend Food & Beverage combinations and upsell alternatives.
- Ensure the place of work and surrounding areas are kept clean and organized at all times.
- Monitor operating supplies and reduce spoilage and wastage.
- Handle guest enquiries in a courteous and efficient manner and report guest complaints or problems to supervisors if no immediate solution can be found.
Requirements:
Your experience and skills include:
Service-focused personality is essential, and a passion for everything food and beverage is required.
Previous experience in a similar leadership role is an asset, along with strong interpersonal and problem-solving abilities and the ability to lead by example.
Work Details:
Remote Work: No
Employment Type: Full-time
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