Senior Technical Operations Engineer

2 weeks ago


Bengaluru, Karnataka, India Software AG Full time

About Software AG

We are a leading provider of software solutions for the connected world. Founded in 1969, we help deliver the experiences that employees, partners, and customers now expect.

Our technology creates the digital backbone that integrates applications, devices, data, and clouds; empowers streamlined processes; and connects things like sensors, devices, and machines. We help over 10,000 organizations become a truly connected enterprise and make smarter decisions, faster.

Location: Pune

Job Description:

We are seeking a highly skilled Senior Technical Operations Engineer - Cloud Specialist to join our team. As a key member of our operations team, you will be responsible for providing technical support and guidance on the following areas:

• Onboarding of devices to the Cumulocity platform

• Upgrade of device O/S, patches, config, firmware

• Resolution of connectivity issues between devices and Cumulocity platform

• Tools and utilities for automation of data analysis

• Automation of DevOps pipeline

• Providing assistance for change management and deployments

• Preferably knowledge on reporting automation (e.g., PowerBI)

Requirements:

• B.E. / M.E / M.S. / MCA degree

• 3 – 5 years of experience in operations and providing technical knowledge and troubleshooting within Ops team and to interfacing support teams

• High level of expertise in infra, load balancers, network connectivity and setup, multi-cloud architecture based microservices

• High level of expertise in Unix shell scripting, Python, ANT, Jenkins and DevOps toolset

• High level of expertise in Agile frameworks

• ReST API, MQTT

• Kubernetes - Pods, Replicaset, Deployment, Service, Config map, Kubernetes certificate renewal, network of Kubernetes cluster, Kubernetes restart, Kubernetes draining , Kubernetes node, scaling of cluster.

• Chef - chef configuration, user creation, vault.

• Team player, excellent communication skills, and stakeholder management

• Fluency in English language

• Preferably ITIL certified

Salary: ₹15,00,000 per annum

Benefits:

We offer a competitive salary package, including benefits such as health insurance, retirement plan, and paid time off. We also provide opportunities for professional growth and development through training and education programs.

Why Join Us?

We believe that diversity, equity, and inclusion are critical to our success as a global company. We seek to recruit, compensate, develop, promote, and retain the most talented people from a diverse candidate pool. At Software AG, we are committed to providing an environment of mutual respect and fairness where equal employment opportunities are available to all applicants and employees without regard to race, color, religion, gender, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law.



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