
Customer Order Manager
6 days ago
Job Summary:
As an experienced Order to Cash (OTC) Team Lead, you will oversee the end-to-end process of managing customer orders and ensuring timely payment. You will lead a team of professionals in achieving operational excellence through continuous improvement initiatives.
Key Responsibilities:
- Process invoices from customers and manage AR systems for accurate and efficient processing.
- Develop and implement process improvements to enhance productivity and quality standards.
- Coach and train team members on new processes and technologies to increase capabilities.
- Identify and address potential risks and issues to maintain SLA compliance.
Requirements:
Essential Skills and Qualifications:- 5-8 years of experience in OTC operations with leadership skills.
- Strong analytical and problem-solving abilities.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Competitive salary and benefits package.
- Opportunities for professional growth and development.
- A collaborative and dynamic work environment.
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