Customer Order Manager

6 days ago


Amrāvati, Maharashtra, India beBeeTeamLead Full time ₹ 10,00,000 - ₹ 15,00,000
Order to Cash Team Lead

Job Summary:

As an experienced Order to Cash (OTC) Team Lead, you will oversee the end-to-end process of managing customer orders and ensuring timely payment. You will lead a team of professionals in achieving operational excellence through continuous improvement initiatives.

Key Responsibilities:

  • Process invoices from customers and manage AR systems for accurate and efficient processing.
  • Develop and implement process improvements to enhance productivity and quality standards.
  • Coach and train team members on new processes and technologies to increase capabilities.
  • Identify and address potential risks and issues to maintain SLA compliance.

Requirements:

Essential Skills and Qualifications:
  • 5-8 years of experience in OTC operations with leadership skills.
  • Strong analytical and problem-solving abilities.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
Benefits:
  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A collaborative and dynamic work environment.


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