App Support Specialist

2 weeks ago


Pune, Maharashtra, India Mindpool Technologies Full time

About the Role:

Mindpool Technologies is seeking an experienced App Support Specialist to join our team. In this role, you will be responsible for providing top-notch support for our applications, including Windows, SQL, and monitoring tools.

Key Responsibilities:

  • Provide technical support for our applications, including troubleshooting and resolving issues
  • Work with our development team to resolve complex technical issues
  • Develop and maintain documentation for our applications
  • Collaborate with our IT team to ensure seamless integration with our systems

Requirements:

  • 3+ years of experience in IT, with a strong focus on application support
  • Experience with Windows servers, SQL, and monitoring tools
  • Strong knowledge of ITIL framework and ITSM tools
  • Excellent communication and problem-solving skills

About Mindpool Technologies:

Mindpool Technologies is a leading development and digital marketing firm with a decade-long experience. We design strategies and solutions tailored to our clients' business vision. Our diverse expertise and proven track record have earned us a strong reputation in the industry.



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