Product Specialist Trading

6 days ago


Hyderabad, Telangana, India SS&C Technologies Holdings Full time
Job Overview

About the Role

SS&C Eze is seeking a highly skilled Product Specialist Trading to join our team. As a Product Specialist Trading, you will be responsible for becoming an expert in our Trading product and collaborating with buy-side and sell-side traders, R&D stakeholders, and Engagement Managers to ensure the SS&C investment suite remains an asset for our clients.

Key Responsibilities

  • Manage a high volume of client connection and/or case requests
  • Build relationships and work collaboratively with internal and external stakeholders
  • Project scoping and case evaluation process
  • Develop training materials and documentation for team members and internal groups
  • Involvement with product and development teams to help guide functionality
  • Help develop repeatable implementation plans to consistently and efficiently deliver against company, team, and individual goals critical to various projects
  • Implement foundational elements of the SS&C Eze product suite with an emphasis on FIX and electronic trading
  • Troubleshoot ambiguous software issues using internal resources and leveraging other product experts

Requirements

  • Bachelors Degree and 3+ years in either a financial services or technology services technology support role
  • Experience with FIX protocol (Financial Information Exchange) and/or electronic trading required
  • Exceptional written and verbal communication skills required; Able to effectively communicate with clients and third parties to ensure smooth execution
  • Network troubleshooting experience
  • Strong organization skills and must be detail-oriented
  • Consistent positive attitude, even when dealing with difficult situations
  • Must be able to manage expectations on deliverables to internal and external stakeholders
  • Ability to understand key interdependencies and impact of work
  • A motivated individual who is proactive about completing tasks and picking up projects

Preferred Qualifications

  • Intermediate SQL skills - comfortable composing complex queries to pull data and running statements to modify DB tables when necessary


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