Collection Support Specialist

5 days ago


Salem, Tamil Nadu, India beBeeProfessional Full time ₹ 30,00,000 - ₹ 60,00,000

About the Opportunity

Are you looking for a career in collections or customer service? This is an excellent opportunity to join our 3rd Party Collections Process.

Key Responsibilities:

  • Handle outbound and inbound calls for collections in line with client policies
  • Follow up with customers on overdue accounts in a professional and persuasive manner
  • Maintain accurate records of customer interactions and payment commitments
  • Meet defined productivity and quality benchmarks
  • Provide timely updates and escalate issues where necessary

Requirements:

  • Minimum 1 year of experience in an International BPO voice process (preferably in collections or customer service)
  • Strong command of spoken English with a neutral accent
  • Excellent communication, negotiation, and interpersonal skills
  • Ability to handle pressure and meet targets in a fast-paced environment
  • Flexible to work in rotational shifts


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