Service Delivery Manager
4 days ago
As a Service Delivery Manager at Wipro, you will play a crucial role in ensuring timely resolution of service requests from clients. Your primary responsibility will be to maintain and manage client software, hardware, and network infrastructure. This involves resolving issues, performing root cause analysis, and implementing action plans to ensure client satisfaction.
Key Responsibilities:
- Ensure timely response to all service requests.
- Solve complex problems through root cause analysis and implement effective solutions.
- Maintain accurate records of tickets, including acceptance, resolution, and follow-up actions.
- Collaborate with on-site teams for complex problem resolution and ensure timely client servicing.
Requirements:
- Technical knowledge of various devices, networks, and systems.
- Ability to work effectively under pressure and meet deadlines.
- Excellent communication and interpersonal skills.
- Strong analytical and problem-solving skills.
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Service Delivery Manager
2 days ago
Mumbai, Maharashtra, India Live Conne Full timeJob Summary : We are seeking a highly organized and client-focused Service Delivery Manager to join our team. In this role, you will be responsible for overseeing the delivery of our services to clients, ensuring adherence to SLAs, and driving continuous improvement in our service delivery processes. You will act as the primary point of contact for clients,...
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IT Service Delivery Manager
6 days ago
Mumbai, Maharashtra, India NTT Corporation Full time**About the Role:**NTT Corporation seeks an experienced IT Service Delivery Manager to join our team. This role is responsible for managing a team of professionals who deliver managed services to clients across multiple sites and service offerings.Main Responsibilities:Ensuring client satisfaction through effective service delivery according to agreed...
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Service Delivery Manager
3 weeks ago
Mumbai, Maharashtra, India Lenovo Full timeService Delivery ManagerGeneral InformationReq WD00053032Career area ServicesCountry Region IndiaState MaharashtraCity MumbaiDate Thursday June 8 2023Working time Full-timeAdditional Locations India - Mah xc4 x81r xc4 x81shtra - Mumbai India - Mah xc4 x81r xc4 x81shtra - Mumbai Why Work at LenovoWe are Lenovo We do what we say We own what we do ...
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Service Delivery Manager
7 days ago
Mumbai, Maharashtra, India Tata Consultancy Services Full timeGreetings from Tata Consultancy Services, the largest IT company in Asia.We are seeking a skilled Delivery Manager to join our team.As a key member of our delivery operations team, you will be responsible for ensuring the smooth execution of projects and delivering exceptional results to our clients.The ideal candidate will have:A minimum of 8 years of...
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Service Delivery Manager
4 weeks ago
Mumbai, Maharashtra, India Best Infosystems Ltd. Full timeJob Title: Service Delivery Manager Full-time position at our company. Key Responsibilities: Experience in both INFRA and AMS, supporting applications and infrastructure for Banking/Payment domains. Maintaining high performance levels for service-related processes and implementing improvements as needed. Rebadging resources, stakeholder management, project...
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Service Delivery Manager
7 days ago
Mumbai, Maharashtra, India Tata Consultancy Services Full timeWelcome to Tata Consultancy Services Limited!We are looking for a highly skilled Delivery Manager to join our team.This role involves overseeing the delivery of our projects, ensuring that they are completed on time, within budget, and to the required quality standards.Proven experience in managing large-scale projectsExcellent communication and...
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Service Delivery Manager
4 weeks ago
Mumbai, Maharashtra, India Confluent, Inc Full timePosition at Confluent India Private Limited With Confluent, organisations can harness the full power of continuously flowing data to innovate and win in the modern digital world. We have a purpose that drives us to do better everyday – we're creating an entirely new category within data infrastructure - data streaming. This technology will allow every...
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Service Delivery Manager
1 week ago
Mumbai, Maharashtra, India ImpactGuru Full timeAbout ImpactGuruWe are a dynamic organization committed to delivering secure and reliable healthcare solutions. Our mission is to provide exceptional service to our customers while maintaining the highest standards of quality and safety.We are seeking an experienced Service Delivery Manager to join our team. As a key member of our operations team, you will...
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IT Service Delivery Manager
4 days ago
Mumbai, Maharashtra, India Growfitter Full timeWelcome to Growfitter, where we're dedicated to delivering exceptional IT services to our customers! As an IT Service Delivery Manager, you'll play a critical role in ensuring that our users receive the highest level of support possible.Your primary responsibilities will include managing the Help & Support section of our app, assisting users with their...
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Regional Service Delivery Manager
7 days ago
Mumbai, Maharashtra, India Caldic Full timeCaldic, a rapidly growing company with tripled revenues in five years, is investing in IT capabilities as part of its strategic plan. The IT function is globalizing and modernizing, leveraging a blend of in-house strategy and third-party service providers.The Service Delivery Manager plays a key role in ensuring high-quality IT services and support, managing...
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Manager, Managed Services Client Delivery
6 days ago
Mumbai, Maharashtra, India NTT Corporation Full timeNTT is a leading global IT solutions and services organisation that brings together people data and things to create a better and more sustainable future In todays iNTTerconnected world connections matter more now than ever By bringing together talented people world-class technology partners and emerging innovators we help our clients solve some of the...
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Manager - Corporate IT (Service Delivery)
2 weeks ago
Mumbai, Maharashtra, India ScaleneWorks Full timeKey Responsibilities Service Level Management: Manage complete service delivery for End User and Asset Management, ensuring adherence to security compliance, SLAs, and high-quality standards. ITSM Tool Management: Oversee changes, implementation and management of ITSM tools (BMC Helix, BCM) to streamline service operations and reporting. Cross-Functional...
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Service Management and Delivery Lead
6 days ago
Mumbai, Maharashtra, India Caldic Full timeCaldic's global IT organization is committed to delivering high-quality IT services and support to ensure business success.The Service Delivery Manager plays a vital role in managing SLAs, leading a service team, and driving continuous improvements to enhance service delivery and operational efficiency.This role requires expertise in IT operations, security,...
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Service Delivery Manager
4 days ago
Mumbai, Maharashtra, India Sivarsa Technologies LLP Full timeJob DescriptionJob Title: Service Delivery ManagerLocation: Mumbai (Onsite)Employment Type: PermanentExperience: 7+ YearsPosition Purpose:Sivarsa is seeking an experienced Service Delivery Manager to oversee and manage second-level technical support for critical Payment Applications (IMPS, UPI, NEFT/RTGS, and AEPS). The role will ensure minimal downtime,...
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Manager, Managed Services Client Delivery
4 weeks ago
Mumbai, Maharashtra, India NTT Full timeJOB DESCRIPTION Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it's a place where you can grow, belong and thrive. Your day at...
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Regional service delivery manager
6 days ago
Mumbai, Maharashtra, India Caldic Full timePosition OverviewCaldic, a rapidly growing company with tripled revenues in five years, is investing in IT capabilities as part of its 2027 strategic plan. The IT function is globalizing and modernizing, leveraging a blend of in-house strategy and third-party service providers.The Service Delivery Manager (SDM) plays a key role in ensuring high-quality IT...
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Regional Service Delivery Manager
1 week ago
Mumbai, Maharashtra, India Caldic Full timePosition OverviewCaldic, a rapidly growing company with tripled revenues in five years, is investing in IT capabilities as part of its 2027 strategic plan. The IT function is globalizing and modernizing, leveraging a blend of in-house strategy and third-party service providers.The Service Delivery Manager (SDM) plays a key role in ensuring high-quality IT...
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Service Delivery Manager
2 hours ago
Mumbai, Maharashtra, India Rentokil Initial Full timeJob Overview: Rentokil Initial is seeking a highly skilled and experienced Field Operations Executive to join our team in India. As a key member of our operations team, you will be responsible for delivering exceptional customer service and driving business growth.About the Role: In this role, you will be responsible for managing your assigned service areas,...
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Managed Services Delivery Services Architect
4 weeks ago
Mumbai, Maharashtra, India NTT Full timeJOB DESCRIPTION Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it's a place where you can grow, belong and thrive. Your day at...
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Regional Service Delivery Manager
1 week ago
Mumbai, Maharashtra, India Caldic Full timePosition Overview Caldic, a rapidly growing company with tripled revenues in five years, is investing in IT capabilities as part of its 2027 strategic plan. The IT function is globalizing and modernizing, leveraging a blend of in-house strategy and third-party service providers. The Service Delivery Manager (SDM) plays a key role in ensuring high-quality IT...