User Experience Research Specialist
2 weeks ago
We help the world run better
At SAP, we empower employees to bring out their best. Our company culture is built on collaboration and a shared passion to drive innovation and positive impact. We achieve this by focusing on building the foundation for tomorrow and creating a workplace that values diversity, flexibility, and purpose-driven work. We offer a highly collaborative team environment with a strong focus on learning and development, recognition for individual contributions, and a variety of benefit options that cater to diverse needs.
What you'll do:
As a User Researcher on our team, you will contribute to delivering exceptional user experiences for SAP's strategic S/4HANA Cloud solution. You will be part of a highly motivated and creative international team of interaction designers, user researchers, and visual designers.
The Role:
User Researchers work closely with key design and product team members to identify and explore discovery spaces. Your job will be to lead and execute user-centric projects end-to-end, from inception to conceptualization and usability testing. You will engage with end-users, customers, and customer-facing teams to better understand user needs. With your skills and passion, you and the UX team will drive a user-centric product definition.
What you bring:
• 10+ years' experience in User Research
• Proven track record as a User Researcher in different areas of business
• Graduate (f/m/d) of a university or a university of applied science in Psychology, Interaction Design, Human-Computer Interaction, Digital Media, or comparable fields
• Extensive experience with applying a variety of both qualitative and quantitative user research methods, preferably in a business software context
• Experience with different research tools
• Strong analytical skills
• Excellent communication skills in English and preferably Hindi (also in writing) to build strong relationships across interdisciplinary stakeholders
You are a dynamic and strong team player with good writing, presentation, and time management skills. You feel comfortable working and communicating in international and cross-functional teams.
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