User Experience Research Expert

7 days ago

Bengaluru, Karnataka, India SAP Full time

User Researcher Role Overview

We are seeking a User Experience Research Expert to contribute to an excellent user experience of SAP's strategic S/4HANA Cloud solution. As part of a highly motivated and creative international team of interaction designers, user researchers, and visual designers, you will work closely together with key design and product team members to identify and explore discovery spaces.

Your Key Responsibilities:

  • Lead and execute user-centric projects end-to-end, from roll-in to conceptualization and usability testing.
  • Engage with end users, customers, and customer-facing teams to better understand the needs of the users.
  • Drive a user-centric product definition with the whole UX team.

Your Background:

  • 10+ years' experience in User Research.
  • Proven track as a User Researcher in different areas of business.
  • Graduate of a university or a university of applied science in Psychology, Interaction Design, Human-Computer Interaction, Digital Media, or comparable fields.
  • Extensive experience with applying a variety of both, qualitative and quantitative user research methods, preferably in a business software context.
  • Experience with different research tools.
  • Strong analytical skills.
  • Excellent communication skills in English and preferably Hindi (also in writing) to build strong relationships across interdisciplinary stakeholders.

About SAP

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management.

Our Culture

SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential.

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