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IT Infrastructure Specialist
3 weeks ago
Job Summary:
This position involves providing technical support and maintenance for the organization's IT infrastructure.
- Provide Level 1 support for IT infrastructure-related issues
- Troubleshoot and resolve hardware, software, and network problems
- Collaborate with cross-functional teams to ensure smooth operation of IT systems
Key Responsibilities:
- Ensure timely and effective resolution of IT infrastructure-related issues
- Perform routine maintenance tasks to prevent system downtime
- Develop and implement procedures for IT incident management
Requirements:
- Bachelor's degree in Information Technology or a related field
- 3-5 years of experience in Network Operations Center (NOC) support or a related field
- Strong knowledge of IT infrastructure technologies, including networking, storage, and virtualization
Benefits:
- Opportunity to work on cutting-edge technologies
- Chance to develop and implement new processes and procedures
- Collaborative work environment with experienced professionals