Customer Service Representative

4 days ago


Coimbatore, Tamil Nadu, India beBeeSupport Full time ₹ 1,20,000 - ₹ 2,64,000
Full-Time Customer Support Executive

This is a full-time remote position for a skilled Customer Support Executive to handle day-to-day tasks such as providing exceptional customer service, ensuring customer satisfaction, managing online support requests and delivering outstanding customer experience.

The ideal candidate will possess excellent communication and interpersonal skills, strong problem-solving abilities and the capacity to work independently and remotely. Previous experience in the trading or financial industry is advantageous but not mandatory.

  • Responsibilities:
  • Providing top-notch customer service and resolving customer issues efficiently
  • Managing online support requests and ensuring prompt responses
  • Delivering exceptional customer experience through proactive communication and issue resolution
  • Collaborating with cross-functional teams to ensure seamless customer support
Requirements:
  • Qualifications:
  • Proven experience in customer-facing roles, preferably in the trading or financial industry
  • Excellent communication, interpersonal and problem-solving skills
  • Ability to work independently and remotely with minimal supervision
  • Strong analytical and technical skills to troubleshoot complex customer issues
  • High school diploma or equivalent; additional certifications in customer service or related fields are advantageous
Benefits:
  • Competitive Salary Range: 10k-22k per month


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