
Leadership Opportunity in Quality Assurance
1 week ago
About the Role
We are seeking a highly skilled and experienced Senior Quality Assurance Lead to join our team. This is a leadership role that requires strong analytical skills, insurance domain expertise, and team management experience. The ideal candidate will have a proven track record of managing high-performing teams and driving quality improvements across processes.
Key Responsibilities
- Manage a team of quality assurance analysts performing independent audits on underwriting work done by business partners.
- Oversee quality assurance activities across key underwriting back-office processes, ensuring accuracy, consistency, and completeness of audit findings for complex cases.
- Monitor team productivity, manage audit sampling volumes, and ensure timely completion of reviews and continuous capability development.
Qualifications & Experience:
- Bachelor's degree required; insurance certifications like ACII, CPCU preferred.
- Seasoned P&C industry operations lead with 10-12 years of experience, including a minimum of 4 years overseeing QA function and managing high-performing teams.
- Proven expertise in underwriting processes for different geography regions (UK, Europe, MENA & APAC) and business lines.
Requirements:
- Excellent knowledge of underwriting processes, policy documentation, and insurance regulatory compliance.
- Strong attention to detail and ability to drive root cause analysis and process improvements.
- High level of accountability, organizational skills, and decision-making ability.
Benefits:
- Opportunity to work with a global organization.
- Chance to develop your career in a dynamic and fast-paced environment.
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