Technical Solution Specialist
6 days ago
Temos is seeking an experienced Technical Solution Specialist to join our PACS team. In this role, you will be responsible for providing technical support to our clients using Temenos products, including implementation, upgrades, and issue resolution.
About the Job DescriptionThe successful candidate will have a strong background in software engineering, with a focus on product support and client-facing roles. Responsibilities include:
- Providing technical guidance and support to clients during software implementation and upgrades
- Analyzing and resolving complex technical issues related to Temenos products
- Developing and maintaining comprehensive documentation of technical solutions and defect analysis
- Collaborating with internal teams to ensure seamless issue resolution
- Designing and implementing tools to enhance customer experience and streamline support processes
Requirements
To be considered for this role, you must have:
- A Bachelor's degree in Computer Science or a related field
- At least 2-5 years of experience in product support and client-facing roles
- Strong technical skills in software engineering, with a focus on Java and C++
- Excellent communication and problem-solving skills
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