Expert ServiceNow Platform Support Professional

2 days ago

Bengaluru, Karnataka, India beBeeSpecialist Full time ₹ 10,00,000 - ₹ 15,00,000
ServiceNow Platform Specialist Role

This is a unique opportunity to leverage your expertise in ServiceNow platform administration, IT service management principles, and general IT operations.

The ideal candidate will have a solid understanding of the ServiceNow environment, including troubleshooting incidents, resolving service requests, and ensuring smooth operation.

  • Troubleshoot and resolve issues related to the ServiceNow platform, ensuring seamless integration and operation with other IT teams.
  • Perform routine maintenance tasks and system upgrades, guaranteeing the platform remains stable and operational.
  • Provide expert support to end-users, addressing their questions and concerns regarding the ServiceNow platform, including its applications and networking capabilities.
  • Collaborate with IT teams to ensure compliance with IT security policies and federal regulations.

Key qualifications for this role include:

  • ServiceNow Certified System Administrator (CSA) certification
  • 5 years of experience in IT operations with a focus on ServiceNow platform administration
  • Familiarity with help desk processes, Office 365, Azure, and IT security policies
  • Bachelor's degree in Information Technology or Computer Science, along with strong problem-solving and customer service skills
Responsibilities
  1. Troubleshoot and resolve technical issues related to the ServiceNow platform
  2. Perform routine maintenance tasks and system upgrades
  3. Collaborate with IT teams to ensure seamless integration and operation of the ServiceNow platform
  4. Comply with IT security policies and federal regulations

  • Pipeline - Principal Platform Architect

    4 weeks ago

    Bengaluru, Karnataka, India Servicenow Full time

    Job Description- The Customer Outcomes Principal Platform Architect is a technical advisory role, responsible for helping our customers establish a technical foundation in the ServiceNow Platform and design solutions that improve outcomes- The Principal Platform Architect ensures customers use leading practices around instance strategy, technical governance,...

  • Principal Platform Architect

    4 days ago

    Bengaluru, Karnataka, India ServiceNow Full time

    Company Description It all started in sunny San Diego California in 2004 when a visionary engineer Fred Luddy saw the potential to transform how we work Fast forward to today ServiceNow stands as a global market leader bringing innovative AI-enhanced technology to over 8 100 customers including 85 of the Fortune 500 Our intelligent cloud-based...

  • Principal Platform Architect

    2 weeks ago

    Bengaluru, Karnataka, India ServiceNow Full time

    Company Description It all started in sunny San Diego California in 2004 when a visionary engineer Fred Luddy saw the potential to transform how we work Fast forward to today - ServiceNow stands as a global market leader bringing innovative AI-enhanced technology to over 8 100 customers including 85 of the Fortune 500 Our intelligent cloud-based...

  • Principal Platform Architect()

    3 days ago

    Bengaluru, Karnataka, India ServiceNow Full time ₹ 15,00,000 - ₹ 20,00,000 per year

    Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based...

  • Pipeline - Principal Platform Architect

    4 weeks ago

    Bengaluru, Karnataka, India ServiceNow Full time

    Company Description It all started in sunny San Diego California in 2004 when a visionary engineer Fred Luddy saw the potential to transform how we work Fast forward to today - ServiceNow stands as a global market leader bringing innovative AI-enhanced technology to over 8 100 customers including 85 of the Fortune 500 Our intelligent cloud-based...

  • ServiceNow Platform Support

    5 days ago

    Bengaluru, Karnataka, India ISG (Information Services Group) Full time

    Role Name: L1 Helpdesk Team Lead – ServiceNow Platform Support (Custom Applications) Experience Range: 6–8 years overall, with 3+ years in a leadership or supervisory role in IT support, and 2–4 years of experience in ServiceNow platform support About the Role We are looking for a proactive and service-oriented Helpdesk Team Lead to manage frontline...

  • Senior Manager, Expert Services

    4 weeks ago

    Bengaluru, Karnataka, India Servicenow Full time

    Job DescriptionThe CEG Expert Services team at ServiceNow works with our customers and partners to help them achieve their business outcomes by providing prescriptive guidance. You will manage a team of consultants who will be focussed on driving adoption, customer satisfaction and ultimately help our customers realize maximum business value from their...

  • Senior Servicenow Developer

    4 weeks ago

    Bengaluru, Karnataka, India ServiceNow Full time

    Company Description It all started in sunny San Diego California in 2004 when a visionary engineer Fred Luddy saw the potential to transform how we work Fast forward to today - ServiceNow stands as a global market leader bringing innovative AI-enhanced technology to over 8 100 customers including 85 of the Fortune 500 Our intelligent cloud-based...

  • High Salary ServiceNow Platform Support

    4 days ago

    Bengaluru, Karnataka, India ISG (Information Services Group) Full time

    Role Name:L1 Helpdesk Team Lead – ServiceNow Platform Support (Custom Applications)Experience Range:6–8 years overall, with 3+ years in a leadership or supervisory role in IT support, and 2–4 years of experience in ServiceNow platform supportAbout the RoleWe are looking for a proactive and service-oriented Helpdesk Team Lead to manage frontline support...

  • Support Account Manager

    3 weeks ago

    Bengaluru, Karnataka, India ServiceNow Full time

    Company Description: It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500- . Our intelligent cloud-based...