Financial Collections Specialist

6 days ago

Jodhpur, Rajasthan, India beBeeAccountant Full time ₹ 4,50,000 - ₹ 8,00,000

Job Overview:

As a key member of our finance team, you will play a vital role in ensuring seamless billing and accounts receivable processes.

Key Responsibilities:

  • Billing and Invoicing: You will be responsible for generating accurate invoices, verifying prices, discounts, and taxes, and issuing corrected invoices or credit notes after approvals.
  • Collections: Your primary goal will be to collect payments from customers in a timely manner, sending reminders and making follow-up calls/emails as needed.
  • Cash Application and Reconciliations: You will need to download daily settlements from payment gateways and banks, apply each receipt to the right invoice, and clear short payments or unknown receipts within the agreed timeline.
  • Taxes and Compliance: In this role, you will assist with creating GST-compliant invoices, manage e-invoices, and verify Tax Deducted at Source (TDS) details.
  • Usage and Partner Pass-Throughs: You will collate monthly usage from systems and partner portals, match partner costs to customer billing, and flag any gaps that affect margins.
  • Reporting and Month-End Close: Your duties will include updating weekly reports on collections health, aging of unpaid invoices, and open disputes. You will also prepare month-end schedules, including lists of unapplied cash and disputes.
  • Purchase Orders and Customer Portals: You will track purchase order status and balances, upload invoices and back-ups to customer portals, and resolve any rejections.
  • Customer Setup and Renewals: In this position, you will maintain customer master data, prepare renewal pro-formas, and ensure invoices are released on time.
  • Processes and Systems: You will keep standard operating procedures current, raise data issues in the customer relationship management system or billing system, and keep folders structured and audit-ready.
  • Collaboration: As part of our team, you will work closely with Sales and Customer Success on purchase orders, renewals, and disputes; coordinate with Finance, Legal, Revenue Operations, and Product teams on pricing or usage-metering issues.

Required Qualifications and Skills:

  • A degree is required; a finance specialisation is preferred
  • 0–2 years in billing, accounts receivable, or collections (internships count)
  • A basic understanding of invoicing, GST, e-invoicing, and TDS is beneficial
  • Strong Excel/Google Sheets skills; comfortable using accounting tools and a customer relationship management system (e.g., Salesforce)
  • Clear written and verbal communication; firm yet customer-friendly approach to collections
  • Detail-oriented, organised, dependable, and eager to learn

Tools:

Excel or Google Sheets; Stripe; government e-invoice portal; Salesforce or another customer relationship management system.

Success Metrics:

  • On-time billing and invoice accuracy
  • Percentage of payments collected by due dates; average days taken to collect payments
  • Aging of unpaid invoices (especially those pending over 60–90 days)
  • Number of disputes and the time taken to resolve them
  • Amount of receipts not yet matched to invoices, cleared within the agreed timeline

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