# Conversational AI Expert Needed For Lex V2 Role

5 days ago

Kurnool, Andhra Pradesh, India beBeeConversation Full time ₹ 18,00,000 - ₹ 20,00,000
Conversational AI Experience Developer

About the Position:

We are seeking a seasoned conversational AI experience developer with extensive hands-on expertise in designing, configuring, and deploying conversational experiences using Amazon Lex V2. This role is central to a platform migration initiative and requires deep knowledge in building scalable, production-grade Lex conversations.

Key Responsibilities:
  • Define intents, utterances, and slots for seamless user interactions
  • Set up multi-turn conversations and manage session attributes, context control, and fallback strategies
  • Lead the migration of existing conversations or workflows from other platforms into Lex V2, ensuring functional completeness and improved user experience
  • Configure Amazon Lex Knowledge Bases and manage dynamic document sources (e.g., S3, SharePoint)
  • Handle conversation versioning, aliasing, and promotion across environments (Dev, QA, Prod)
  • Leverage Lex's native integrations with Lambda, Amazon Connect, and Cognito to deliver advanced conversational flows
  • Optimize language model performance using analytics and real-user feedback
  • Collaborate with frontend, QA, and API teams to ensure successful Lex integration and functionality across platforms

Expertise You'll Bring:

  • Extensive hands-on experience with Amazon Lex V2
  • Custom intent and slot configuration
  • Multi-turn conversations and context management
  • Fallback and clarification handling
  • Strong understanding of Lex console and API interfaces
  • Experience integrating Lex with AWS services such as Lambda, Cognito, and Connect
  • Knowledge of REST APIs, API Gateway, and JSON payload handling
  • Familiarity with Lex Knowledge Base setup
  • Exposure to logging and monitoring via CloudWatch
  • Awareness of security and access control for conversation workflows
  • Experience in conversation deployment across web and mobile channels
  • Understanding of LLM/GenAI services is a plus

Culture & Benefits:

  • Competitive compensation package
  • Talent development with opportunities for growth and higher education support
  • Opportunity to work with cutting-edge technologies
  • Diverse and inclusive work environment with flexible work arrangements
  • Accessibility-friendly office

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