International Customer Service Representative

21 hours ago

Noida, Uttar Pradesh, India beBeeCustomer Full time ₹ 25,000
Job Title: International Chat Support Executive

We are seeking an experienced and skilled International Chat Support Specialist to handle multiple chats, respond to customer inquiries, and resolve customer service issues.

Main Responsibilities:

  • Multitasking: Handle multiple chats simultaneously while maintaining attention to detail and ensuring timely responses.
  • Customer Service: Provide exceptional support by answering a wide range of inquiries, solving customer complaints, and processing transactions accurately.
  • Schedule: Work a full day assisting customers on the phone with a highly regimented schedule.
  • Problem Solving: Resolve complex customer complaints using strong diplomacy and conflict resolution skills.
  • Order Processing: Process customer orders accurately and ensure their completion.

Requirements:

  • Experience: 0.6-3 years of experience in International Chat Support is required.
  • Communication Skills: Excellent communication skills are essential for this role.
  • Education: Graduation is mandatory.

Benefits and Perks:

  • Cab Facilities: Both side cab facilities are provided.
  • Medical Insurance: Medical insurance is offered.
  • Life Insurance: Life insurance is provided.

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