Client Services Project Coordinator

7 days ago

Chennai, Tamil Nadu, India beBeeOperations Remote Work Freelance Full time ₹ 9,00,000 - ₹ 12,00,000
Job Description:

You will join our team as a contractor in the Client Service Operations department.

We are a remote-first organization and embrace an accelerate from anywhere culture. You may be required to travel to our office based on business requirements or for company events.

As a Contractor, Client Servicing Operations, you will play a pivotal role in ensuring the seamless execution and management of ongoing projects. By supporting Account Managers and effectively communicating with clients, you will be essential to our success. This position requires proficiency in both Japanese and English to handle client interactions and internal communications effortlessly.

You will be the vital bridge between our clients and internal teams, ensuring clear communication and efficient project management.

  • Support Account Managers in managing ongoing projects.
  • Handle client queries in Japanese, translating and updating internal teams in English for seamless communication.
  • Build strong client relationships by understanding their needs and providing tailored service options.
  • Prepare service quotations and manage timely invoice submissions according to contracts.
  • Accurately understand and convey customer expectations to the team, mitigating risks and miscommunications.
  • Identify and implement improvements in services, processes, and systems.

Required Skills and Qualifications:

  • N1/N2 level Japanese certification
  • 1-2 years of experience in a client-facing role
  • Advanced skills in MS Office
  • Strong communication and organizational abilities

Benefits:

We offer a remote-first work environment, allowing you to work from anywhere while staying connected with your team.

Others:

This is a great opportunity to develop your skills and advance your career in a dynamic and growing industry.

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