Luxury Sales Professional

3 days ago


Mumbai, Maharashtra, India Four Seasons Hotels Full time

We are a hospitality leader known for our exceptional service and luxurious amenities. At Four Seasons Hotels, we are committed to delivering memorable experiences for our guests. We are seeking a highly skilled and motivated Sales Coordinator to join our team.

Job Summary

The Sales Coordinator will be responsible for implementing, leading, and executing general administration functions of the Sales department. This includes actively soliciting new business and responding to inquiries in absence of Sales Manager, maintaining an active trace follow-up system on all inquiries and personal sales calls, preparing correspondence, proposals, contracts, form letters, internal forms, etc., and providing administrative support as required by the Director of Marketing and Sales departmental head.

Key Responsibilities
  1. Actively solicit new business and respond to inquiries in absence of Sales Manager with the intention of confirming profitable catering business
  2. Maintain an active trace follow-up system on all inquiries and personal sales calls
  3. Prepare correspondence, proposals, contracts, form letters, internal forms, etc., and provide administrative support as required by the Director of Marketing and Sales departmental head
  4. Conduct property tours and entertain prospective customers
  5. Attend and/or participate in meetings with hotel staff and sometimes clients, including but not exclusive to Morning Operations Briefing, Morning Sales Briefing, Resume Meeting, Banquet Event Order Meeting, Sales Meeting, Pre-Convention Meetings, Bi-Monthly Board of Operations, Menu Tastings, and Planning Visits
Requirements
  • Excellent reading, writing, and oral proficiency in the English language
  • Strong selling and interpersonal skills
  • High level of creativity
  • Ability to handle multiple tasks and make decisions in a fast-paced client-driven environment
  • Ability to work long and irregular hours, weekends, and evenings
  • Delphi Sales and Catering Computer Software, MS Word, Excel, and ability to use email and the Internet


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