Security Manager

4 weeks ago


Mumbai, Maharashtra, India AccorHotel Full time

We are seeking a diligent and detail-oriented Security Executive to ensure the safety and security of our guests, employees, and property. This role requires a proactive approach to security management, excellent communication skills, and a strong commitment to upholding the highest standards of safety and professionalism.

Key Responsibilities:

  • Conduct routine patrols of the hotel premises, including guest rooms, public areas, and back-of-house facilities, to identify and address security concerns.
  • Monitor surveillance cameras and alarm systems to detect and respond to any security breaches or suspicious activities promptly.
  • Assist in the implementation of access control measures, including monitoring entry and exit points, verifying credentials, and issuing visitor badges as needed.
  • Provide a visible security presence and excellent customer service to guests, employees, and visitors while maintaining a professional and courteous demeanor at all times.
  • Respond to emergency situations, including medical emergencies, fires, and security incidents, and take appropriate actions to mitigate risks and ensure the safety of individuals and property.
  • Collaborate with other departments to address security-related issues and ensure compliance with hotel policies and procedures.
  • Assist in conducting investigations into security incidents, thefts, or violations of hotel rules and regulations, and prepare detailed reports documenting findings and recommendations.
  • Participate in training sessions and drills to enhance security awareness and preparedness among staff members.

Requirements:

  • High school diploma or equivalent required; additional education or training in security management or a related field preferred.
  • Minimum of 13 years of experience in security operations, preferably in the hospitality industry.
  • Strong attention to detail and the ability to remain alert and vigilant while performing security duties.
  • Excellent communication and interpersonal skills with the ability to interact effectively with individuals from diverse backgrounds.
  • Basic knowledge of security technologies, including surveillance systems, access control systems, and alarm systems.
  • CPR and First Aid certification preferred.
  • Ability to work independently as well as part of a team with a positive attitude and willingness to adapt to changing priorities and situations.
  • Flexible schedule, including the ability to work evenings, weekends, and holidays as needed.

Work Arrangements:

Full-time employment.


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