
Operations Service Management
2 days ago
The ideal candidate for this position will be responsible for managing the service operations of our company, ensuring that customer needs are met and exceeded.
Job Description:
Manage after-sales service support to customers by providing timely and effective resolution of their queries and concerns. Coordinate with cross-functional teams to ensure seamless delivery of service replacement parts and manage inventory levels.
- Develop and implement strategies to improve service efficiency and reduce costs
- Lead a team of service technicians to provide on-site support and resolve technical issues
- Collaborate with internal stakeholders to identify opportunities for process improvements and implement changes as needed
The successful candidate will have excellent communication skills, be able to work independently and as part of a team, and possess strong problem-solving abilities. A degree in Electrical or Electronics Engineering is preferred, but not required. The ideal candidate will also have experience working in a solar power industry and knowledge of energy storage systems and EV charging technologies.
Education and Qualifications:
Bachelor's Degree in Electrical or Electronics Engineering, MBA (preferably)
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