Collection Specialist

2 days ago


Delhi, Delhi, India TOP MNC Full time

Job Summary:

We are seeking a highly skilled Collection Specialist to join our team at TOP MNC. In this role, you will be responsible for managing a portfolio of customers who have been transferred to recoveries from the network.

About the Role:

  • Articulate with good telephone manners and empathetic towards customers
  • Strong Communication skill in English is essential
  • Negotiation skills to agree on repayment of debts
  • A customer relationship-focused background would be beneficial
  • Ability to communicate professionally
  • Efficient and effective daily client management
  • Managing cases in an effective and timely manner
  • Delivering excellent customer service and building positive relationships

Requirements:

  • 3-6 years of experience as a Collection Agent and 5-10 years as a Lead
  • Experience working in international geographies (US/UK/AUS)
  • Voice skills with collections/recoveries experience (Banking Domain)

What We Offer:

  • Up to ₹18 LPA
  • Immediate - 30 days NP
  • Flexible shifts
  • Opportunity to work collaboratively in managing a portfolio of customers

How to Apply:

Please submit your resume to us for consideration.


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