Process Improvement Specialist

The role of Manufacturing Excellence involves identifying and delivering service improvement activities across the business by employing process improvement methodologies and innovative thinking.

• To collaborate with key business stakeholders and the multi-jurisdictional Centre of Excellence to build a continuous improvement environment, supporting an ongoing manufacturing transformation and leading WCM practices.
• To support the delivery of better value and greater efficiency through the identification and elimination of unnecessary complexity within business processes and the discovery of better ways of working.
• Assist in the development and implementation of a best-in-class continuous improvement strategy.
• Take ownership of change initiatives from evolution/efficiency identification through to project delivery via internal governance and controls.

Key Responsibilities:

• Responsibility for implementing the standard world-class manufacturing framework across pan-India plants.
• Collaborate with other team members and business services departments to devise new support material based on revised processes, including training, reporting, and systems enhancements.
• Actively monitor project risks to foresee potential problems and proactively identify solutions to address in advance.
• Ensure the business impact and project objectives/dependencies are identified, reported on, and managed at all times.
• Set up a program, deliver coaching, and run projects across plants.
• Complete post-implementation reviews to ensure successful delivery has been achieved and improvements can be made for future projects.
• Continuously improve efficiency KPIs in manufacturing sites.
• Implement lean methods to increase efficiency, throughput, and operational excellence.
• Take ownership of change initiatives from evolution/efficiency identification through to project delivery via internal governance and controls.
• Support plant teams in benchmarking, solutions, problem-solving, and continuous improvement programs.
• Support the operation in the design, development, and implementation of policy deployment within the business. Cascading KPIs and KRAs at all business levels.
• Conduct risk assessments of processes and tasks in the department.
• Ensure relevant ongoing learning and development of all employees in Lean improvement tools and communication methods.
• Coach and facilitate teams and individuals to identify and implement improvement opportunities.
• Ability to manage various cross-functional team members.
• Excellent verbal and written communication skills and the ability to interact professionally with diverse groups of partners, senior managers, and subject matter experts.

Required Skills and Qualifications:

• Good honors degree in a relevant engineering discipline.
• Excellent understanding of continuous improvement concepts, including Six Sigma, Lean, and value stream mapping.
• Strong analytical, project, and product management skills, including interpreting business needs and translating them into operational requirements.
• Ability to set up, facilitate, and lead service improvement/workshops with a range of business stakeholders (including experience in process/value stream mapping).
• Proficient in the use of Microsoft Office, including Project, Visio, Word, Excel, Outlook, and PowerPoint.
• An End-to-End Coordinator taking accountability for ideas from inception to delivery, in an environment requiring robust metrics to confirm success.
• Experience in designing or implementing a framework of continuous improvement.
• Experience in hands-on implementation of continuous improvement programs and Lean solutions.

Requirements:

• Effective communication and interpersonal skills.
• Strong analytical and problem-solving skills.
• Ability to work effectively in a team environment.
• Strong project management skills.
• Excellent organisational and time management skills.