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Payment Lifecycle Coordinator
3 weeks ago
As a Payment Specialist, you will play a vital role in upholding the company's strength and resilience. Your contributions will be instrumental in fostering the firm's growth responsibly, as you anticipate new and emerging risks and apply your expert judgement to tackle real-world challenges impacting our customers and communities.
Key Responsibilities:- Ensure investigations and transactions are processed in accordance with documented procedures.
- Undertake various functions within the team and ensure that all relevant deadlines and stipulated controls are met.
- Process manual instructions received on fund/wire transfers for global currencies.
- Process client and bank swift inquiries.
- Analyze information to determine the accuracy and completeness of data.
- Assist in the training/education of other members in job functions/procedures relating to the unit.
- Process any required back-up tasks relating to production, identifying ways to improve current work practices.
- Review, research, and pass manual entries to resolve funds transfer inquiries.
- Interact with clients or the Client Service team as and when required to provide or receive updates on wire transfer inquiries.
- Work with minimum supervision and act on own initiative to identify tasks to be undertaken.
- Graduate with good academic record.
- Experience and a working knowledge of various aspects of International Payment Processing Operations.
- Good Interpersonal skills to be able to communicate internally or externally and at all levels.
- Excellent written & oral communication skills in English.
- A proactive approach to problem solving, taking ownership of issues and having the determination to follow through.
- Knowledge of working on Computers, MS Access, Excel, PowerPoint, and Word.
- Opportunity to grow professionally and personally.
- Collaborative and dynamic work environment.
- Continuous learning and development opportunities.
The ideal candidate will have a strong ability to analyze complex information, think critically, and make informed decisions. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.
