Operations Team Member

4 days ago


Pune, Maharashtra, India beBeeCustomerService Full time ₹ 6,00,000 - ₹ 12,00,000
Contact Center Operations

We are seeking a skilled and dedicated professional to join our team as a Contact Center Operations specialist. As a key member of our customer service department, you will play a vital role in delivering exceptional service to our clients.

Responsibilities:
  • Manage incoming leads with accuracy and efficiency, utilizing various systems to gather and confirm information.
  • Provide top-notch customer service, using strong written communication skills to engage with clients in a virtual environment.
  • Review previous interactions to ensure seamless conversation continuity.
  • Coordinate and confirm inquiries regarding national services offered by our clients.
Requirements:
  • Diploma or equivalent required; prior experience in customer service is essential for success.
  • Typing speed of 30 WPM is a must.

In this exciting opportunity, you will have the chance to grow professionally and develop new skills in a dynamic and fast-paced environment.



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