Technical Specialist
1 month ago
Are you a technical professional looking for a challenging role that will utilize your skills and experience? Fiserv is seeking a Specialist, Technical Professional Services to join our team.
About the Role
This is a full-time position that requires a strong understanding of technical systems and processes. As a Specialist, Technical Professional Services, you will be responsible for analyzing current system setups, configuring and verifying new systems, and collaborating with clients to ensure successful implementations.
Key Responsibilities
- Take ownership of setup and configuration for assigned conversions and implementations
- Manage multiple clients and adhere to project timelines
- Monitor project progress and resolve problems
- Assist management with planning and design of improvements to business processes
- Utilize system and data to resolve business issues
- Analyze and identify root causes, providing input to solutions
- Communicate progress and potential problems to project managers
- Maintain tools used to ensure efficiency and effectiveness of conversion process
- Work in late night shifts to provide overlap with US working hours
- Provide post-implementation support for 2 weeks
Requirements
- B.Tech/MCA/MSC (IT/CS)/BCA/BBA degree
- 5-10 years of experience in IT industry
- Excellent knowledge of Account Processing applications
- Good understanding of Excel
- Good understanding of activities performed in conversion/implementation of core Banking application
- Knowledge of Banking domain
- Experienced problem-solving and data analysis skills
- Excellent verbal and written communication and interpersonal skills
What We Offer
Fiserv offers a competitive benefits package, career growth opportunities, and a dynamic work environment. If you are a motivated and experienced technical professional looking for a new challenge, we encourage you to apply for this exciting opportunity.
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