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Account Growth Specialist

2 weeks ago

Bengaluru, Karnataka, India Savanna HR Full time
Job Description
  • Job Summary: We are seeking a highly motivated Account Growth Specialist to join our team at Savanna HR. The successful candidate will have a proven track record of driving growth in key account partnerships.

The Account Growth Specialist will be responsible for developing and executing strategies to drive revenue growth through upselling and retention. They will work closely with internal teams to ensure seamless service delivery and provide exceptional customer service.

To succeed in this role, the candidate will need to have strong commercial smarts and a drive to deliver results. Prior experience in the Education/Ed-Tech sector is highly desirable.

  • Responsibilities:
    • Building and nurturing relationships with schools and key stakeholders
    • Prospecting, initiating, negotiating and finalizing deals with new schools
    • Monitoring and reporting key performance metrics using our CRM system
    • Addressing client concerns proactively and resolving issues within 48 hours
    • Working closely with internal teams to ensure smooth service delivery