Customer Support Associate
4 days ago
We are seeking a Customer Support Associate to join our team. As a key member of our support team, you will be responsible for providing exceptional customer service and ensuring that our clients receive timely and effective solutions to their issues.
Key ResponsibilitiesThe successful candidate will have the following responsibilities:
- Provide proactive onboarding to new customers within 48 hours to guide them through account setup and initial orientation.
- Contact at-risk customers flagged by the system to diagnose challenges and provide solutions such as academic tips or deadline extensions.
- Address and resolve customer issues related to billing, platform access and general inquiries by coordinating with internal teams.
- Maintain detailed call logs and customer status in the CRM system and participate in quality assurance assessments.
To succeed in this role, you must have:
- Excellent communication skills with the ability to communicate clearly and confidently via phone.
- Problem-solving ability with the capacity to understand concerns, assess needs and act quickly.
- Learner-centric mindset with patience and dedication to improving customer experience and outcomes.
- Time management skills with the ability to manage call schedules, follow-ups and reports efficiently.
We value our employees and offer opportunities for growth and development. If you are passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
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Customer Support Associate
4 days ago
Bikaner, Rajasthan, India beBeeCustomerService Full time ₹ 2,00,000 - ₹ 4,00,000Job Description:We are seeking a dedicated and enthusiastic support associate to fill this role.
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Customer Service Associate
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Customer Support Representative
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Customer Support Professional
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Bikaner, Rajasthan, India beBeeCustomer Full time ₹ 45,00,000 - ₹ 65,00,000Job OpportunityWe are shaping the future of education through innovative initiatives. As a Customer Support Associate, you will play a pivotal role in ensuring learners have an exceptional experience.Your key responsibilities include:Overseeing program execution – scheduling, tracking and reporting.Collaborating with internal teams, faculty and external...
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Customer Success Associate
1 week ago
Bikaner, Rajasthan, India HireAlpha Full timeWork Mode: Work From Office Location: Pune Position: Customer Success AssociateKey ResponsibilitiesEngage with customers proactively to provide excellent service and support.Ensure smooth onboarding and ongoing support to enhance customer satisfaction.Address customer queries and resolve issues efficiently with a focus on retention and growth.Leverage sales...
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Customer Service Associate
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Bikaner, Rajasthan, India beBeeCommunication Full time ₹ 4,50,000 - ₹ 7,00,000Customer Support AssociateWe are seeking highly skilled and motivated customer support professionals to join our team. The ideal candidate will possess excellent communication skills, both verbal and written, and be able to work independently in a fast-paced environment.About the Role:This is an exciting opportunity to provide exceptional customer service to...
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Bikaner, Rajasthan, India beBeeCustomerService Full time ₹ 6,00,000 - ₹ 10,20,000We are seeking a highly skilled and motivated Customer Service Associate to join our team. The ideal candidate will have excellent communication skills, both verbal and written, and the ability to provide outstanding customer service in a fast-paced environment.About the Role:This is a unique opportunity to work in a dynamic industry and develop your skills...
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Customer Experience Associate
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Customer Relationship Manager
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Bikaner, Rajasthan, India beBeeCustomerSupport Full time ₹ 8,00,000 - ₹ 15,00,000Job Overview:Customer Success AssociateWe are seeking a Customer Success Associate to join our team. The ideal candidate will have exceptional communication skills, strong interpersonal skills, and the ability to work effectively in a team environment.The role involves proactively engaging with customers to deliver exceptional service and support.We aim to...
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Customer Support Representative
2 days ago
Bikaner, Rajasthan, India beBeeCustomerSupport Full time ₹ 4,00,000 - ₹ 7,50,000Customer Support RepresentativeWe are seeking a highly motivated and customer-focused individual to provide exceptional support, ensuring satisfaction and delivering outstanding service.Key Responsibilities:Manage customer inquiries and resolve issues in a timely and professional mannerMaintain positive customer relationships through effective communication...
