Expert Technical Support Specialist

1 day ago


Kanpur, Uttar Pradesh, India beBeeSkillful Full time ₹ 8,00,000 - ₹ 12,00,000
Technical Support Engineer Position

We are looking for a skilled technical support engineer to join our team. The ideal candidate will have excellent communication and problem-solving skills, with the ability to work effectively in a fast-paced environment.

  • The successful candidate will provide technical support and troubleshooting for complex issues using established procedures.
  • They will support clients through various communication channels, utilizing strong verbal and written skills.
  • Diagnosing and resolving issues efficiently, with a focus on analytical skills and breaking down problems, is essential.
  • Familiarity with support methodologies, case lifecycles, and ITIL knowledge is required.
  • Knowledge of ticketing tools and experience working in infra, storage, and service desk environments is preferred.


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