Cybersecurity Specialist for ScaleneWorks

3 weeks ago


Bengaluru, Karnataka, India ScaleneWorks Full time

About the Role:

We are seeking a highly skilled Cybersecurity Specialist to join our team at ScaleneWorks. As a key member of our security operations, you will be responsible for providing operational support for firewalls on multiple platforms across our client environment.

Responsibilities:

  • Provide operational support for firewalls on multiple platforms
  • Evaluate and troubleshoot complex technical issues
  • Participate in rotational weekend on-call rotations to address critical issues
  • Lead operational projects to completion working with other stakeholders
  • Drive the resolution of all priority issues through participation in technical assistance conference calls
  • Support customers with process and technical questions related to daily operational work
  • Build relationships with customers, other teams, and vendors to provide exceptional service
  • Lead continuous improvement initiatives to drive efficiency and automate processes within Org Firewall Operations

Qualifications:

To be successful in this role, you should have a Bachelor's Degree in Computer Science or equivalent industry experience. Professional qualifications such as Palo Alto Certified - PCNSE, Cisco Certified - CCNA Security, or ITIL Foundation Certified are preferred.

Technical Skills:

  • Expert level knowledge of Palo Alto firewalls (including Panorama & software blades)
  • Strong knowledge of Global Protect and Prisma access
  • Deployment and troubleshooting skills on PAN OS
  • Knowledge of Firemon, Tufin or Algosec firewall rule analyzer platform
  • Knowledge on Proxy solutions and LAN/WAN network protocols
  • Advanced level skill in firewall policy management
  • Ability to manage support cases with external technology vendors
  • Excellent written and verbal communication skills required

Salary Range:

$90,000 - $120,000 per year, based on experience.



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