Cybersecurity Specialist for ScaleneWorks
3 weeks ago
About the Role:
We are seeking a highly skilled Cybersecurity Specialist to join our team at ScaleneWorks. As a key member of our security operations, you will be responsible for providing operational support for firewalls on multiple platforms across our client environment.
Responsibilities:
- Provide operational support for firewalls on multiple platforms
- Evaluate and troubleshoot complex technical issues
- Participate in rotational weekend on-call rotations to address critical issues
- Lead operational projects to completion working with other stakeholders
- Drive the resolution of all priority issues through participation in technical assistance conference calls
- Support customers with process and technical questions related to daily operational work
- Build relationships with customers, other teams, and vendors to provide exceptional service
- Lead continuous improvement initiatives to drive efficiency and automate processes within Org Firewall Operations
Qualifications:
To be successful in this role, you should have a Bachelor's Degree in Computer Science or equivalent industry experience. Professional qualifications such as Palo Alto Certified - PCNSE, Cisco Certified - CCNA Security, or ITIL Foundation Certified are preferred.
Technical Skills:
- Expert level knowledge of Palo Alto firewalls (including Panorama & software blades)
- Strong knowledge of Global Protect and Prisma access
- Deployment and troubleshooting skills on PAN OS
- Knowledge of Firemon, Tufin or Algosec firewall rule analyzer platform
- Knowledge on Proxy solutions and LAN/WAN network protocols
- Advanced level skill in firewall policy management
- Ability to manage support cases with external technology vendors
- Excellent written and verbal communication skills required
Salary Range:
$90,000 - $120,000 per year, based on experience.
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