E-commerce Sales Professional

4 days ago

Greater Noida, Uttar Pradesh, India beBeeEcommerce Full time ₹ 11,50,000 - ₹ 20,00,000

Job Title: E-commerce Sales Professional

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  • Key Responsibilities:
    • Manage product listings across multiple e-commerce platforms.
    • Create and optimize product descriptions for better discoverability.
    • Monitor product visibility, SEO, and categorization.
    • Track stock levels and coordinate with the warehouse team.
    • Process customer orders and ensure timely fulfillment.
    • Handle returns, exchanges, and refunds.
    • Respond to customer queries via email, chat, or call.
    • Resolve issues related to products, payments, or delivery.
    • Maintain positive customer experiences to increase retention and reviews.
    • Assist in running promotions, discounts, and campaigns on marketplaces.
    • Monitor competitor pricing and suggest adjustments.
    • Support digital marketing efforts like SEO, paid ads, and email campaigns.
    • Track sales performance, conversion rates, and customer behavior.
    • Prepare daily, weekly, and monthly sales and inventory reports.
    • Share insights to improve product performance and revenue.
    • Liaise with logistics, finance, and marketing teams to ensure smooth operations.
    • Ensure compliance with marketplace policies and guidelines.
    • Stay updated on e-commerce trends, tools, and platform updates.
  • Required Skills and Qualifications:
    • Excellent communication and customer service skills.
    • Ability to work in a fast-paced environment.
    • Strong organizational and time management skills.
    • Knowledge of e-commerce platforms and tools.
    • Basic understanding of SEO principles.
    • Ability to learn and adapt quickly.
  • Benefits:
    • Flexible schedule.
    • Cell phone reimbursement.
    • Commuter assistance.
    • Paid sick time.
    • Paid time off.
  • Work Location: In person.

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