ServiceNow Platform Design Expert
2 days ago
A highly skilled ServiceNow Architect is sought after by Antal International to spearhead the design and implementation of cutting-edge solutions on the ServiceNow platform. This role will focus on leveraging the platform's capabilities, including Business Rules, Data Dictionary, UI Actions, Workflows, and more. As a key member of our team, you will work closely with 3rd party teams to ensure seamless integrations and technical solution design.
Responsibilities:
- Design and implement innovative solutions on the ServiceNow platform
- Collaborate with cross-functional teams for successful integrations and solution design
- Lead Proof of Concepts (POCs), feasibility checks, and client demos for proposed solutions
- Drive the Design Authority Board (DAB) and promote best practices in system development
- Mentor and lead a team of Platform Engineers, ensuring efficient service delivery and conflict resolution
Requirements:
- 14+ years of overall IT experience, with 5+ years specifically in ServiceNow Platform Architecture
- 6+ years of hands-on experience in ServiceNow in various technical roles before transitioning to an Architect role
- In-depth knowledge of ITSM (Incident, Problem, Change), Service Request Management, CMDB, Customer Service Management (CSM), and more
- Experience with ITOM, ITAM, SecOps implementations
- Strong analytical skills, out-of-the-box thinking, and a knack for solving complex problems
- Bachelor's degree in Engineering or equivalent experience in a related field
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