
Digital Insurance Process Specialist
3 days ago
About the Role :
We are seeking a detail-oriented and strategic Business Analyst with strong experience in the insurance domain and process mapping.
The ideal candidate will work closely with stakeholders to analyze business processes, identify gaps, and create detailed mappings to support system implementations, process improvements, and regulatory compliance.
Key Responsibilities:
Requirement Gathering
Collaborate with stakeholders across underwriting, claims, policy servicing, and IT to gather and document business requirements.
Process Mapping
Create detailed as-is and to-be process maps using tools like Visio, Lucidchart, or ARIS to visualize workflows and identify inefficiencies
Data Mapping
Define and document data flows between systems, ensuring alignment with business rules and regulatory requirements.
Gap Analysis
Identify gaps between current and desired states and propose actionable solutions.
Stakeholder Management
Act as a liaison between business units and technical teams to ensure clear communication and alignment.
Documentation
Prepare BRDs, FRDs, use cases, and user stories to support development and testing teams.
Testing Support
Assist in UAT planning, execution, and defect tracking to ensure solutions meet business needs.
Regulatory Compliance
Evaluate mapped processes for adherence to insurance regulations and risk mitigation strategies.
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