
Business Insights Specialist
1 day ago
This role involves analyzing data from various sources to gain insights into campaign and customer lifecycle activities.
You will create analytical reports, develop dashboards, and publish performance summaries to drive business decisions.
- Analyze data from multiple sources to identify trends and patterns.
- Develop reports and insights related to campaigns and customer lifecycle performances.
- Measure campaign effectiveness using KPIs and ROI.
- Build regular dashboards and publish performance summaries.
To be successful in this role, you will need:
- At least 5+ years of experience in telecommunications, preferably in customer lifecycle or Business Intelligence.
- Minimum 4 years of experience in analytical reporting and dashboard creation.
- Strong attention to detail, analytical thinking, and problem-solving skills.
- Bachelor's or MBA degree in Data Analytics, Statistics, Marketing, Business, or a related field.
- Experience with data analysis tools, particularly SQL, Excel, and big data queries.
- Data analysis and interpretation
- Campaign performance measurement
- Dashboards and reporting
- Communication and stakeholder engagement
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