Strategic Workforce Optimization Specialist

3 days ago


Kolkata, West Bengal, India TP Full time

Job Overview

The TP organization is seeking a skilled Strategic Workforce Optimization Specialist to support the planning, scheduling, and management of the workforce to ensure optimal staffing levels and efficient operations.

Main Responsibilities

  • Scheduling Optimization: Assist in creating and managing employee schedules to ensure adequate coverage and efficient use of resources.
  • Workforce Forecasting: Analyze historical data and trends to forecast staffing needs and align the workforce with business demands.
  • Capacity Planning: Develop and implement capacity plans to ensure that production resources meet demand while minimizing bottlenecks.
  • Reporting and Analytics: Generate and analyze reports on workforce metrics, such as attendance, productivity, and adherence to schedules.
  • Process Improvement: Identify opportunities for process improvements and implement strategies to enhance workforce efficiency.
  • Compliance Management: Ensure compliance with labor laws and organizational policies related to workforce management.
  • Collaboration and Training: Work closely with other departments to understand their staffing needs and provide support in workforce planning, training staff on workforce management tools and processes.
  • Problem-Solving and Project Management: Address and resolve any workforce-related issues or conflicts that arise, participate in and may lead departmental or cross-functional project teams to improve capacity planning processes.

Requirements

  • Experience: Proven experience in workforce management or a related field, with at least 2-4 years in a relevant role.
  • Skills: Strong analytical, problem-solving, and organizational skills. Excellent communication and interpersonal skills. Proficiency in WFM software and tools.

Preferred Attributes

  • Ability to work under pressure and manage multiple tasks simultaneously.
  • Strong attention to detail and a commitment to accuracy.
  • A proactive approach to identifying and solving problems.


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