Sales Associate

4 days ago


Gurgaon, Haryana, India beBeeCustomerService Full time ₹ 25,000 - ₹ 35,000
Customer Service Representative in Wellness and Beauty Industry

We are seeking a highly skilled customer service professional to join our team in the wellness and beauty industry.

  • Key Responsibilities:
  • Please note that below key responsibilities may vary based on the assigned department or business needs.
  • Answer inbound and outbound calls related to health, wellness, and beauty products, services, and supplements.
  • Provide timely and accurate responses to customer inquiries and resolve issues efficiently.
  • Educate customers about new product launches, promotions, and upcoming offers.
  • Maintain accurate records of customer interactions and preferences.
  • Collaborate with cross-functional teams to meet customer needs and improve services.
Required Skills and Qualifications:
  • Bachelor's degree in any field; previous experience in customer-facing roles is an asset.
  • Excellent communication skills with a warm and professional tone.
  • Familiarity with skincare, beauty products, or wellness supplements is a plus.
  • Able to empathize with customers and provide tailored solutions.
  • Strong problem-solving and conflict resolution abilities.
  • Proficient in using customer service software and basic computer applications.
Benefits:
  • Competitive salary and performance-based incentives.
  • Discounts on health, wellness, and beauty products.
  • Ongoing training on the latest industry trends and best practices.
  • Opportunities for career growth and development within the company.

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